Upgrade Phone and Deals

What is PAC?

PAC or Porting Authorization Code allows you to move from one network to another when you upgrade, without having to change your number. You have to first get in touch with your current network provider to get your PAC.

In case you are staying with your current network, the upgrade terms are as follows:

• When you upgrade from a Pay Monthly contract, your number will be transferred automatically after the upgrade.
• If you want to move from a Pay as You go Contract to a Pay Monthly contract, you will need to obtain the PAC from your current network provider. If you are not on any contract currently, you can upgrade to Pay Monthly without the PAC.
• If you are only changing the device and not your contract, you will only have to change your SIM card into the new phone.

PAC conditions for different network providers:

The PAC can be provided immediately after the new device is purchased or after you have connected to your new network depending upon your current network provider. The different policies of various network providers are as follows:

O2

• PAC should be provided just when your new phone is being purchased. For online purchases, you can enter the PAC in the shopping basket.
• If you have already been connected to a new network, call your new number and provide the PAC to make the transfer.

Vodafone

• You just need to log into their official site and transfer the number even after your new phone has been connected.

EE:

• The PAC number should be provided at the time of purchase of the new phone. You can provide the PAC number in your online shopping cart. If you do not have your PAC when you make the purchase, go to the next step.
• In case you are changing from Orange pay monthly, the number will be transferred within 30 minutes of inserting the EE SIM into the EE device.
• If you are changing from Orange Pay, dial 450 from the old number for the transfer.
• If you are changing from T-Mobile Pay monthly or Pay as you go, send the text SWITCH to 3333 from the old device for automatic upgrade.
• For any other network, obtain your PAC. Then you can dial 150 from an EE device or call 07953966250 for the transfer.

Virgin

• You can call the new network and provide them with the PAC after the new connection is obtained.

iD

Once the PAC is obtained, you can change the number by either logging into your iD account online or through the iD app.

How to upgrade the tariff?

• Tariff can be upgraded to a higher one any time. But if you want to lower it, it depends on the duration of your current tariff. You should be able to do it once all your outstanding bills have been paid.
• The new tariff will applied from the time of allocation of the monthly allowance.
• Get it touch with your network provider to get the best deals on the tariff.

Upgrading from SIM only contract:

As long as all your bills have been paid, you can upgrade based on the network provider:

• O2- minimum term is 6 months without any credit check.
• EE- minimum term is 6 months without any credit check.
• Vodafone- minimum term is 6 months along with a credit check.
• Virgin- minimum term is 1 month along with credit check.
• iD- minimum term is 1 month along with credit check.

Upgrading before the end of a contract:

The upgrade eligibility period changes based on the network provider

• EE- You can upgrade 45 days before the end of the contract
• Orange to EE- You can upgrade 45 days before the end of the contract
• T-Mobile to EE You can upgrade 45 days before the end of the contract
• Vodafone- You can upgrade 75 days before the end of the contract
• O2- You can upgrade 45 days before the end of the contract

You can even get a regular upgrade reminder by registering with your current contract deal provider.